Our Free Dynamics 365 #CRMSaturday #MSDyn365 Bootcamp has been a great success – what a day!

We have just had our first CRM Saturday Bootcamp at Microsoft UK London Paddington offices this Saturday, 22nd July 2017. It has been a lot of hard work for everyone at CRM Saturday especially the trainers: Neil Parkhurst, Janet Rob, Raz Choudry and Baris Kanilca. As for me, I did 16K steps just walking between the various rooms ensuring all sessions are adhering to our agenda times. Personally, my sessions both overrun by few minutes and some of my track attendees missed part of their breaks as I got carried away! For this, I’m sorry 🙂 It has been a seriously fun event with some excellent attendees.

Not only we had 110 excellent attendees @ our free #MSDyn365 #CRMSaturday Bootcamp. We also raised ÂŁ1,421 for the London Fire Fund, British Red Cross.

We learnt Dynamics 365 together in 3 different parallel tracks. There was a lot of excellent networking as well as some great fun at the various breaks and the Raffle ticket awards.

Some of our attendees even went back home with an XBOX S One, an Amazon Alexa/Echo and other prizes. What a day!

However, I’ll have to name names in this post! Firstly, many many thanks go to: Microsoft’s Matt Fox and Bruce Nicholson Scribe’s Henk Adriaans and Steven Thornhill Nigel Frank’s Oliver Norton and Andrew Brownlie

Without our host, Microsoft, and our sponsors, such an amazing events wouldn’t have been possible. And of course special thanks goes to our trainers: Raz Dynamics, Neil Parkhurst, Janet Robb and Baris KANLICA

And our helpers: Lipi Sarkar (MBA), David Robertson and Samira Kadiri

And of course many thanks to our Dynamics Community colleagues and Professionals who attended the event and made the donations to make such an event a success!

Everything you need to know about the upcoming Free Dynamics 365 Training Bootcamp at Microsoft UK London Paddington offices

CRM Saturday and CRM Boutique Mentoring programme are arranging a FREE Dynamics 365 CRM classroom training delivered by a number of Microsoft MVPs and Dynamics Experts. The event will also be used to raise funds to the London Fire Relief, British Red Cross. 100% of donations go directly to the charity. Trainers are volunteering and dedicating their Saturday to give back to the Dynamics community through training and to raise money to a good cause.

Thanks to Microsoft UK and our sponsors, there will be free lunch and refreshments throughout the day!

This hands-on classroom based training has 3 Tracks:

  1.  Track A: Application Core for those looking to learn the basics of Dynamics 365 functional capabilities. The focus of this track is at professionals and individuals moving into Dynamics 365 who want to learn the core Dynamics 365 CRM Sales and Customer Services application from a functional, capability and features knowledge. If a consultant already knows Dynamics 365 application good enough, then they should look at registering an interest in Track B: Configuration and Customisations of Dynamics 365. There will be a hands-on project expected to be delivered by groups of attendees in this track.
  2. Track B: Configuration and Customisation with No Code or Custom Development: for individuals who know Dynamics features and capabilities but want to learn how to configure the platform without code or development. It’s specifically aimed at professionals and End Users who want to get a hands-on training on how to configure and customise the system using out of the box configuration capabilities. Attendees must understand the application functionality well to attend this track, otherwise please register your interest in track A. There will be a hands-on project expected to be delivered by groups of attendees in this track.
  3. Track C: Unified Service Desk Specialist training. This is a highly specialised Unified Service Desk training by Microsoft MVP Neil Parkhurst with a combination of lessons and labs to get everyone a hands-on experience on setting up and configuring Dynamics 365 USD.

Securing your place:

Places are limited so please register your interest here as soon as possible before we close down the registration of interest: http://crm.boutique/register

Please remember to fill in all details included under the options section of the registration page.

If you have registered with CRM Boutique before, then you only need to update your account page. Make sure you update the options to confirm your interest in joining the bootcamp and which track you would like to be considered for.

Registration of interest must have details on how you see this training can help your career.

Registration of interest without full information including why you should be allocated a place, will be disregarded.

Places are allocated by application NOT on first come first serve basis.

 

Fundraising and Donations:

To extend the benefit of this bootcamp training we are using the event to raise funds for the London Fire Relief, British Red Cross. Trainees are expected to make a donation to this cause via the following Just giving page:

https://www.justgiving.com/fundraising/saturday-bootcamp

Please note that 100% of all donations go straight from Just Giving to the Charity directly. We do not take any donations and we don’t even process it.

Sponsors:

Thanks to our sponsors,

  1. Microsoft UK, our host
  2. Scribe Software, Platinum Sponsor, and,
  3. Nigel Frank International, Gold Sponsor,

Thanks to them, this training has been made a reality. Without our sponsors, we wouldn’t have a venue, food and refreshments all day and we wouldn’t have been able to cover all training costs. Our Sponsors are the ones who made this event free!

Any sponsorship money left after covering the event costs, will be donated to the same JustGiving page for the British Red Cross.

Featuring these exceptional experts and MVPs: Raz Dynamics , Neil Parkhurst , Baris KANLICA , Janet Robb and more!

Hands-on Projects and Labs:

Tracks A and B will have hands-on projects to be delivered by groups of trainees. Track C will have a number of Labs. For this reason, all trainees are expected to bring in their own laptops with them. All trainees will also need to register for a free 30 days trial Dynamics 365 instance ahead of coming to the training. This is very important as otherwise, trainees will not be able to participate and may not get the full benefit of the training.

Awards and Prizes:

In addition to all of this, our sponsors will be offering valuable prizes as awards to highest performing trainees in the bootcamp. There will also be a raffle with excellent prizes.

More details to be announced on the day!

Full information here: https://www.linkedin.com/pulse/free-dynamics-365-training-bootcamp-microsoft-london-offices-mostafa

CRM Saturday is a free non-for-profit Microsoft Dynamics 365 event held in multiple cities around the world from Europe to Australia which has been extremely well received globally with very positive feedback and excellent participation.

CRM Boutique is a free Dynamics 365 Mentoring programme which has gained a large audience and membership over the past few months.

Free Dynamics 365 Entry Level Beginners and Introductory Training for Professionals who want to move to and learn Dynamics 365

Are you new to Dynamics 365 or have recently started to learn / study the Dynamics 365 CRM Platform?

Perhaps you want to learn what you can achieve using the Dynamics 365 platform?

You could be an IT professional who knows CRM concepts, worked with other CRM systems but wants to learn Dynamics 365 functionality, features and capabilities?

Or may be, you want to sell Dynamics 365 or participate in Dynamics 365 solution Pre-sales activities?

If your answer is “Yes” to any of the above questions, then apply to “Track A” of the upcoming FREE Dynamics 365 training bootcamp in Microsoft London Paddington offices on 22nd July 2017.

Track A Training will be led by ex-Microsoft and Dynamics 365 expert: Janet Robb

Not only you will learn features and functionalities in Dynamics 365 but Janet will also cover platform capabilities that directly increase User Adoption and improves Dynamics programmes success.

Places are limited so register your interest as soon as possible at: http://crm.boutique/register.

Full details about this free Dynamics 365 training bootcamp on Saturday 22nd July 2017 can be found here:

https://www.linkedin.com/pulse/free-dynamics-365-training-bootcamp-microsoft-london-offices-mostafa

Microsoft Dynamics 365 Customer Centre

A good place for everyone starting with Microsoft Dynamics CRM or who wants to move into Dynamics 365 domain is the Dynamics 365 Customer Centre. This is aimed as Dynamics 365 Customers including users and advanced users. This is not a Technical or IT professionals focused site as there are other sites dedicated to these subjects.

You can find Dynamics 365 Customer Centre here: https://www.microsoft.com/en-US/Dynamics/crm-customer-center/default.aspx

The Customer Centre is literally filled with Dynamics 365 user guides, Dynamics 365 ebooks, Dynamics 365 videos and more.

I strongly encourage individuals at an early stage of learning Dynamics 365 to have a look and review the customer centre.

Hope this helps!

Dynamics 365 Learning, Training and Resources Series: Partner Next Free Available training videos and material

In this series of post regarding Dynamics 365 Learning and Personal Development, I discussed some of the basics for learning Microsoft Dynamics 365 including an Introduction to Learning Dynamics 365, setting up trial Dynamics 365 Online instances and Creating your Learning Plans in Dynamics Learning Portal

In the last post in this series, I also talked about gaining access to Dynamics 365 Talent Portal through various ways.

In this post, I’d like to introduce Partner Next and its free training videos section. You can see the full list of Dynamics 365 training videos on this Partner Next section. The Videos cover various Dynamics areas including Customer Service, Operations, Sales, Financials and a lot more.

Here is a list of each Video on this page:

Module 1: Getting started with Dynamics 365
Module 2: The market opportunity with Dynamics 365
Module 3: Dynamics 365 workload 101 – Customer service and sales
Module 4: Dynamics 365 workload 101 – Operations and financials
Module 5: Dynamics 365 workload 101 – Customer insights and marketing
Module 6: Dynamics 365 workload 101 – Field service and project service automation
Module 7: Building a Dynamics 365 practice
Module 8: Key industry scenarios for Dynamics 365
Module 9: Dynamics 365 transactional options
Module 10: Next steps

Finally, Talent 365 Portal has an interesting Dynamics 365 Readiness guide, and you can also review their current Dynamics Learning Portal course catalogue for Dynamics 365

Hope this helps all new Dynamics 365 Learners! Always remember you can join the CRM Boutique Mentoring programme if you want a Mentor to support you through your career development.

Free Dynamics 365 Accelerate programme for All Microsoft Dynamics Partners

For all Dynamics partners, Microsoft is offering a free training program to on-board new consultants and developers in your practice called Dynamics 365 Accelerate. The training program gets professionals ready for certification and project implementation after a 30 to 45 days’ cycle where professionals learn the best practices of implementation thru case studies and a sandbox environment.

Majority of the programs are virtual, requiring no travel. Microsoft next wave starts in May with the following programs:

Americas and Europe Time Zone:

Dynamics 365 Accelerate for Sales,

Dynamics 365 Accelerate for Customer Services

Dynamics 365 Accelerate Customization and Configuration

Dynamics 365 Accelerate for Online Deployment

 

Asia Time Zone:

Dynamics 365 Accelerate for Sales

Dynamics 365 Accelerate for Customer Services

Dynamics 365 Accelerate for Customization and Configuration

Dynamics 365 Accelerate for Online Deployment

There are also other programs available for Dynamics 365 for Operations, for more options, check the Dynamics Learning Portal

The program is free for Dynamics Partners.

Gaining access to Dynamics Learning Portal: Essential Dynamics 365 Learning & Study material – Part 3

In the past 2 articles, I discussed some of the basics for learning Microsoft Dynamics 365 including an Introduction to Learning Dynamics 365, setting up trial Dynamics 365 Online instances and Creating your Learning Plans in Dynamics Learning Portal

In this article, I’m trying to give some guidance to new Dynamics 365 learners on how to gain access to the essential Dynamics Learning Portal (DLP). You can access DLP through this link: https://mbspartner.microsoft.com/Home

However, you need to make sure that you are using Microsoft logins that are associated with a Dynamics Partner or Customer who have access to the Dynamics Learning Portal. Otherwise, you will not be able to access DLP.

Alternatively, if you do not have access to DLP via your employer, either as a partner or customer, then your next best option is to register as a consultant at https://www.365talentportal.com/. Talent 365 Portal can give you access to DLP as a signed up consultant with them. Please talk directly to them if you require further guidance.

Once you gain access to DLP, my advice is to build up a learning plan (as per my previous post) that can help you learn Dynamics 365 step by step through video tutorials, live sessions, etc. You should always start with the “Introduction to Microsoft Dynamics 365” video (level 200) and then move to the value proposition.

Hope this helps! Feel free to comment below if you need help accessing DLP and I’ll see what I can do. You can also register for the Free Dynamics 365 Mentoring Programme on the CRM Boutique: http://crm.boutique

Introduction to basic and essential Dynamics 365 Learning & Studying material and content – Part 2

This is the second article of my series on the introduction and first steps to study and learn Dynamics 365 if you are new to the technology and platform. If you have missed the first post, then I suggest you read it first please to ensure you keep up with the flow.

Now that you have a Dynamics 365 instance, you need to start following a step by step training or guide to learn Dynamics 365 functionality. I strongly suggest using Microsoft Dynamics Learning Portal as it has training videos, virtual sessions, live online training and training guides and content for Dynamics 365 across the various modules: Sales, Services, Field Services, Project Services, Marketing, etc. This is all delivered through what is called “Dynamics Learning Plans”.

In summary, the Dynamics Learning portal offers two types of learning plans:

  • Readiness Learning Plans are recommended, product-specific, role-based, sequentially ordered and category-driven plans that prompt users through the curriculum, while highlighting certification and specialized topics.
  • My Learning Plans have an intuitive, user-friendly UI that provides more flexibility and customization without sacrificing current features. My Learning Plans are offered in two views:
    • Tracks and Capabilities view offers users the option of viewing a taxonomy-driven format that displays the training assets in your learning plan alphabetically by track and capability. While users will not be able to edit from within this plan, they will have the ability to track progress, print, export and apply filters.
    • Customized view offers a taxonomy free, cross product, sequentially ordered format, enabling users to organize their unique plan, while providing the flexibility that is required to fit partner’s business model. Users can select this view to create new plans, add assets, edit the plan, reorder groups or training assets, create, add or rename groups, apply filters, track progress, share, print and export.

My suggestion is that you choose the Readiness Learning Plan, select levels 100 and 200,

select “Application Consultant” role

and then select the business application you are most interested in (Sales, Customer services, etc.)

Here are the results that come back from these selections:

Once you got the results, you can start adding these results to your learning plan using the “+” under my learning plan in the bottom right hand corner.

In my next blog post, I will discuss more about how to gain access to Dynamics Learning Portal if you don’t have it through your Microsoft partner or customer account. I will also cover the next learning and development areas and options available to progress your career in Dynamics 365.