Microsoft Dynamics CRM 2011 extensions, ideas, functionality and features

I have just finished a multi-million pound Microsoft CRM 2011 implementation that saw the team building and using every single extension and enhancement that you can do in CRM 2011. It was a pretty large project, with very tight timelines and for a very important client. I even talked to Brad Wilson, Microsoft CRM Product Manager, about the project and what we achieved during his visit to our offices in London. I am now aiming to deliver a series of posts about CRM 2011 that explains and describes some of the functionality, ideas and extensions we delivered for CRM 2011. This will be in a way to give back to the Microsoft dynamics CRM community and also a way to say sorry for being late in posting on my blog recently.